How we work
Diagnose, build, operate. In that order.
We start small, prove it works, and only then build more. You approve each step before it begins, you see the price before any work starts, and you own everything we make.
- Diagnose
Find what is holding growth back, and what to fix first.
- Build
Make only what the plan says will earn.
- Operate
Run it with you, and report what it returns.
Step one
Diagnose. Find the leak.
We work through your numbers, your systems, and your team with you. What is holding growth back, what is worth fixing, and in what order.
- A written plan you could hand to anyone
- The one or two things to do first
- A price for each, before you decide
Step two
Build. Only what the plan earns.
A platform, a campaign, a CRM, an application, or the integration that finally makes your systems agree. Nothing the plan did not ask for.
- Your code in your own accounts from day one
- Tests and deploys from the first week
- A plain-English status every week
Step three
Operate. Results, and the proof.
We run it with you. Clear reporting on what it is returning, and the next improvement already queued.
- Marketing, systems, and software under one roof
- No long contracts
- Leave any time; everything keeps working
What you own
All of it. From the first commit.
Most firms rent you a result. We build inside your accounts so nothing walks out the door if we do.
- The plan, the research, and the numbers
- The code, in your own repositories
- The ad accounts, the CRM, the domain, the data
- Written documentation and a recorded handover
A good fit
Ready to grow, and tired of guessing.
- A company that is growing, or has decided to
- Leadership that will look at the results every month
- Marketing, sales, and systems that do not talk to each other
- One or two things that clearly are not working
Not a fit
If you want a vendor, we will point you to one.
- A logo and a brochure site by Friday
- Impressions, followers, or awards as the goal
- Software for its own sake
- Someone to blame rather than someone to work with
Straight answers to the questions people ask.
How do you charge?
Every engagement is priced after we understand it. You see the number, and approve it, before any work begins.
Do you take referral fees or commissions?
No. We recommend the software, the agency, or the vendor that is right for you, and we are paid only by you.
What if we already have an agency, or a developer?
Fine. We are glad to work alongside them. Diagnose will tell you whether they are the right people for the plan.
How fast can we start?
A first conversation this week. Diagnose starts as soon as we agree on what it should cover.
Where are you?
Based in Madison, Mississippi. We work with companies across the country: on site when it matters, and on video the rest of the time.
How do you handle our data?
Least access, for the least time. Everything lives in your accounts. Built to regulated standards, for every client.
Start with Diagnose.
A close look at the business, and a plan you keep whether or not we build it.